Payment & Security Info
At Loves Paw, we want you to feel confident every time you shop with us. We use secure payment processing and take reasonable steps to protect your personal and payment information.
Secure Payments
When you place an order with Loves Paw, your payment information is processed through secure payment systems.
We do not store your complete card details on our website. Payment information is handled by our payment processing providers using appropriate security measures.
Depending on the payment methods available at checkout, you may be able to pay using:
- Debit cards
- Credit cards
- Other secure payment methods displayed at checkout
All available payment options will be shown during the checkout process.
Payment Authorisation
Your payment may be subject to verification or authorisation by your bank or payment provider.
An order is considered successfully placed once payment has been authorised and you receive an order confirmation from us.
If your payment is declined, please check that your payment details are correct or contact your bank or payment provider.
Pricing and Currency
All prices displayed on the Loves Paw website are shown in the currency indicated at checkout.
We aim to keep product prices and other charges accurate and up to date. If an obvious pricing error occurs, we may contact you before processing the order.
Any applicable delivery charges will be displayed during the checkout process before you complete your purchase.
Order Confirmation
After completing your purchase, you should receive an order confirmation by email.
If you do not receive your confirmation, please check your spam or junk folder. If you still cannot find it, contact us at:
Email: support@lovespaw.co.uk
Please include your name and, where available, your order number so we can assist you more quickly.
Protecting Your Information
We take reasonable measures to protect information submitted through our website.
You should also take reasonable steps to protect your own account and payment information. Never share your payment passwords, verification codes or other confidential banking information with anyone claiming to represent Loves Paw.
Loves Paw will never ask you to send your full card number, CVV or banking password by email.
Payment Security
Our website may use encryption and other standard security technologies to help protect information transmitted during checkout.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
Questions About Payment
If you have a question about a payment, charge or order, please contact us:
Loves Paw
Email: support@lovespaw.co.uk
We will do our best to investigate and resolve payment-related issues promptly.